jedbus Terms and Conditions
Please read all the terms below carefully before using this platform. By creating an account or using any service on jedbus, you are agreeing to these terms.
Table of Contents
1 General Terms
jedbus is an online betting and casino platform that provides various gaming entertainment for users in Bangladesh, including cricket betting, slots, fishing games, Mines Gold, and live casino. These terms and conditions apply to all services on the platform.
If any part of these terms is unclear to you, please contact the jedbus customer support team via live chat. Our team is available in Bengali 24 hours a day, 7 days a week.
- These terms and conditions are available in both English and Bengali; in the event of any conflict, the Bengali version will take precedence.
- jedbus reserves the right to change these terms and conditions at any time.
- Any changes to the terms will take effect as soon as they are published on the website.
- Users are advised to review this page regularly.
2 Account Registration
2.1 Eligibility
To open an account and use services on jedbus, the following conditions must be met:
- You must be at least 21 years old. This platform is for users aged 21 and above only.
- You must provide accurate and truthful personal information.
- Each user may create only one account.
- Creating multiple accounts from the same household or the same device is prohibited.
2.2 Registration Process
You must open an account by providing your correct name, mobile number, and date of birth. jedbus may request a national ID card or other valid documents for verification at any time. Providing false information will result in account closure and deposited funds may be forfeited.
2.3 Account Security
It is your responsibility to keep your account password and login details secure. You are strongly advised not to share your password with anyone. If you suspect any unauthorised access to your account, please contact us immediately.
3 Deposits and Withdrawals
3.1 Deposit Terms
jedbus currently accepts funds via bKash, Nagad, Rocket, and Upay. The minimum deposit amount is ৳300 (three hundred taka). There is no maximum deposit limit, however identity verification is required for deposits above a certain amount.
- Only use a payment method registered in your own name for deposits.
- Deposits made through a third party are strictly prohibited.
- After a successful deposit, your balance is generally updated instantly.
3.2 Withdrawal Terms
The minimum withdrawal amount is ৳800 (eight hundred taka). Successful withdrawal requests are generally processed within 30 minutes to 3 hours. This may take longer if a security check or account review is required at the time of withdrawal.
- Withdrawals will only be sent via the same method used for the deposit.
- Winnings related to a bonus cannot be withdrawn until the wagering requirements have been met.
- Processing multiple withdrawal requests at the same time may cause delays.
- A national ID card or mobile banking statement may be requested for verification.
3.3 Transaction Failures
jedbus will not be held liable for any transaction that fails due to technical reasons. However, our support team will assist in resolving such issues promptly. Any complaints regarding transactions must be reported within 72 hours.
4 Bonuses and Promotions
4.1 Welcome Bonus
New users are eligible to receive a 150% welcome bonus on their first deposit, up to a maximum of ৳15,000. To receive this bonus, the first deposit must be completed successfully and the minimum deposit requirement must be met.
- Example: Deposit ৳1,000 and receive ৳1,500 in bonus — total balance ৳2,500.
- Example: Deposit ৳22,000 and receive a maximum bonus of ৳15,000 — total balance ৳37,000.
4.2 Wagering Requirements
A wagering requirement of 20x applies to the welcome bonus. This means you must wager 20 times the total of your deposit plus bonus before withdrawing the bonus funds. Wagering does not count equally across all games — exceptions may apply for specific games.
4.3 Other Promotions
jedbus regularly runs cashback offers, reload bonuses, and tournament promotions. Each offer has its own terms, which are detailed on the promotions page. jedbus reserves the right to change or cancel bonus offers.
5 Gaming Rules
5.1 Fair Play Policy
jedbus is committed to a fair play policy. All games use Random Number Generator (RNG) technology to ensure unbiased outcomes. If any user attempts to artificially influence the result of a game, that account will be closed immediately.
5.2 Technical Issues
If an internet connection is lost during a game or any other technical issue occurs, jedbus will generally attempt to resume play from the last confirmed state. However, in some games where this is not possible, the bet may be cancelled.
5.3 Betting Limits
Each game and betting market has its own minimum and maximum bet limits. These limits may change at any time. If an unusually large bet is detected in a game, jedbus reserves the right to cancel that bet.
6 Prohibited Activities
Any of the following activities are strictly prohibited on jedbus and, if detected, the account will be closed immediately:
- Using the platform for money laundering or any illegal financial activity.
- Cheating, using bots, or playing games with the help of automated software.
- Using multiple accounts to claim bonus or promotion benefits.
- Accessing or using another user's account.
- Attempting to breach the platform's security systems.
- Spreading false information about game outcomes or misleading other users.
- Operating an account on behalf of a person under 21 years of age.
7 Account Suspension and Closure
7.1 Closure by jedbus
jedbus may temporarily or permanently close any account in the following circumstances:
- Violation of these terms and conditions.
- Providing false information or failing identity verification.
- Suspicious financial activity or fraud allegations.
- An order from a court or government authority.
7.2 Closure by the User
You may close your account at any time. Please withdraw any valid balance before closing your account. To close your account, notify the support team via live chat or email.
8 Responsible Gaming
jedbus places the highest importance on responsible gaming. We believe that gaming is a form of entertainment and should never be a source of financial pressure or personal problems.
- Play within your budget — only bet what you can afford to lose.
- View gaming as entertainment, not as a source of income.
- Set daily, weekly, or monthly limits for yourself.
- Avoid playing while under the influence of alcohol or when under mental stress.
- Contact the support team to temporarily or permanently suspend your account.
To learn more about responsible gaming, visit our Responsible Gaming page.
9 Privacy and Data
jedbus is committed to protecting your personal information. We keep your data secure using SSL encryption and modern security technology.
- Your personal information will never be sold to third parties.
- Information is not shared except where required by law or for security verification.
- We analyse anonymous usage data to improve the platform.
For more details, please read our Privacy Policy page.
10 Limitation of Liability
jedbus will not be held liable for the following:
- If a game is interrupted due to loss of internet connection or an issue with the user's device.
- If a transaction is delayed due to an issue with a third-party payment provider.
- If the service is temporarily unavailable due to unavoidable technical or server issues.
- If unauthorised access to an account occurs due to the user's own negligence.
We always strive to ensure the highest quality of service, however claims for compensation will not be accepted in the circumstances listed above.
11 Changes to Terms
jedbus reserves the right to change, amend, or update these terms and conditions at any time. Changes take effect as soon as they are published on the website. Registered users may be notified of significant changes.
Continuing to use the platform after any changes means you are accepting the new terms. It is therefore advised that you review this page regularly. The date of the last update is shown at the top of the page.
12 Contact and Support
If you have any questions or complaints about these terms and conditions, please contact our support team:
- 24/7 Live Chat — speak to us in Bengali directly through the website.
- Email: [email protected]
Our customer service team is available 7 days a week, 24 hours a day, in accordance with Bangladesh Standard Time (BST, UTC+6).