jedbus Privacy Policy
Protecting your personal information at jedbus is our highest priority. This policy clearly explains what information we collect, how we use it, and how we keep it secure.
Introduction and Purpose
jedbus is a trusted online betting and casino platform in Bangladesh. We believe that your personal privacy is a fundamental right and that protecting it is our responsibility. This privacy policy ("Policy") applies to the jedbus website (jedbus.lat) and all related services.
This policy describes in detail what types of personal information we collect, why we collect it, how we process it, and what steps we take to protect your information. By using jedbus services, you are giving your consent to the terms described in this privacy policy.
For any questions or concerns about our privacy policy, contact us at: [email protected]
What Information We Collect
jedbus collects various types of information from different sources. This information helps us improve our service quality and provide you with the best experience.
Personal Identification Information
- Full name and date of birth
- Email address
- Mobile number
- National ID number (for identity verification)
- Residential address
- Occupation and income information (where applicable)
Financial Transaction Information
- Partial account number details for bKash, Nagad, Rocket, or Upay
- Deposit and withdrawal history
- Transaction amounts and dates
- Preferred payment method
Gaming Activity Information
- Play history and statistics
- Bonus usage records
- Betting patterns and preferences
- Game session times and duration
Technical Information
- IP address and geographic location
- Device type and operating system
- Browser information
- Cookie and session data
- Site navigation patterns
Purpose of Information Use
jedbus uses your information only for specific and lawful purposes. Your information is never sold to third parties.
- Completing account registration and identity verification (KYC) processes
- Processing secure and fast financial transactions
- Providing a personalized gaming experience and relevant bonus offers
- Preventing fraud and ensuring account security
- Providing customer support services and resolving issues
- Monitoring responsible gaming and taking protective measures
- Technical improvements to the platform and bug fixes
- Meeting legal and regulatory obligations
- Sending important service-related notifications
Cookies and Tracking Technologies
The jedbus website uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device that support various functions of our site.
Essential Cookies
These cookies are essential for the basic functionality of the site. They are used to maintain login sessions, perform security verification, and remember user preferences. These cookies cannot be disabled.
Analytical Cookies
These cookies help us understand how users interact with the site. We use this information to improve the site's performance and usability. You can disable these if you wish.
Functional Cookies
These cookies store your language preferences, display settings, and personalization information. They make each of your visits more convenient.
You can manage cookies through your browser settings. However, disabling some cookies may mean that certain features of the site do not work properly.
Information Disclosure and Sharing
jedbus does not sell, rent, or share your personal information with third parties for marketing purposes. However, information may be disclosed in the following limited circumstances:
Service Provider Partners
Only the limited information necessary to provide services is shared with payment processors (bKash, Nagad, Rocket, Upay), technology service providers, and security solution providers. They are also required to comply with our privacy standards.
Legal Obligations
Information may be disclosed where required by court order, request from a government regulatory authority, or applicable law. In such cases, we will always provide only the minimum necessary information.
Fraud Prevention
Relevant information may be shared with specialized security agencies for anti-money laundering (AML) and fraud detection purposes. This is done solely to protect your account.
Business Changes
In the event of a merger, acquisition, or asset transfer, user information may be transferred. In such cases we will provide advance notice and the new entity will also be required to comply with this privacy policy.
Data Protection Measures
jedbus follows the highest industry-standard technologies and practices to protect your information.
- SSL/TLS Encryption: All communication between your browser and our servers is protected by high-strength encryption.
- Data Encryption: Stored sensitive information is kept in encrypted form and only authorized staff have access.
- Two-Factor Authentication: Two-step verification is available to protect your account.
- Regular Security Audits: Our systems are regularly tested by external security experts.
- Access Control: Through a strict role-based access control system, staff are given access only to the information they need.
- Anomaly Detection: Unusual activity is identified through automated systems and action is taken immediately.
Data Retention Period
jedbus retains your personal information only for as long as necessary. The retention period depends on the type of information and applicable legal requirements.
Transaction records for active accounts
Financial records required by law
General records after account closure
Log files and browsing data
After the specified period, information is securely deleted or anonymized. Some information may need to be retained for a longer period due to legal requirements.
Your Data Rights
As a jedbus user, you have the following rights regarding your personal information:
Right of Access
You have the right to request a copy of the information we hold about you.
Right to Rectification
You have the right to request correction of any inaccuracies in your information.
Right to Erasure
In certain circumstances you may request that your information be deleted, though legal obligations will remain.
Right to Restrict Processing
You may request that the way your information is processed be restricted.
Right to Data Portability
You have the right to receive a copy of your information in a machine-readable format.
Right to Object
You have the right to object to processing for marketing purposes or certain legitimate interest-based processing.
To exercise any of the above rights, email [email protected] or contact our support team via 24/7 live chat. We will respond to your request within 30 days.
Protection of Minors
jedbus is a platform for those aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21.
Changes to the Privacy Policy
jedbus reserves the right to update this privacy policy from time to time. If significant changes are made to the policy, we will notify you in the following ways:
- A prominent notice will be displayed on the platform
- A notification will be sent to your registered email address
- The "Last Updated" date at the top of this page will be changed
If you continue to use the site after changes are made, you will be considered to have agreed to the updated policy. We therefore recommend that you review this policy regularly.
Third-Party Services
The jedbus platform uses software from various game providers including Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming, NetEnt, Microgaming, and Ezugi to deliver gaming services. These providers follow their own privacy policies.
bKash, Nagad, Rocket, and Upay are used for payment services. These payment providers follow their own security and privacy policies. When accessing their platforms during a transaction, the relevant provider's policy will apply.
We inform you about third-party data protection practices, but we are not responsible for their own policies.
Your Privacy Is Our Priority
Our support team is available 24/7 for any questions about data protection.